C66 Privacy Policy

1 Introduction

C66 is a trusted online gaming platform in Bangladesh offering Sports Betting, casino, slots, fish games, and more. We believe your privacy is a fundamental right, and protecting it is our highest responsibility.

This privacy policy clearly sets out what information is collected while you use the c66 platform, why it is collected, how it is used, and how securely it is stored. By using the c66 website or mobile app, you are considered to have accepted this privacy policy.

We never sell your personal information to advertisers or third parties. Any data we hold is used solely to provide you with a better service and to ensure platform security.

2 Data Collection Methods

C66 collects information through several methods. Each method gathers only what is strictly necessary — no excessive or irrelevant data is collected.

• At Registration: Information you provide when creating an account — your name, mobile number, date of birth, and preferred username.
• At Identity Verification: The KYC process requires a copy of your National ID, passport, or birth registration certificate.
• At Transaction: Deposit and withdrawal activity via bKash, Nagad, or Rocket is automatically logged.
• Device Information: Your IP address, browser type, operating system, and device model are collected automatically.
• Usage Patterns: Information about which games you play, how long you play, and when you access the platform.
• Support Chat: Records of customer care conversations are retained for issue resolution purposes.

3 Data Types & Categories

The information c66 collects falls into three main categories. Data in each category is stored and protected separately.

4 Use of Data

C66 uses your information only for specific, legitimate purposes. No data is used unnecessarily. The main reasons we use your information are outlined below:

• Account Management: Completing registration, verifying login, and securing your account.
• Payment Processing: Processing deposits, handling withdrawals, and maintaining transaction records.
• Fraud Prevention: Detecting suspicious activity, identifying multiple accounts, and preventing money laundering.
• Platform Development: Analyzing which features are most used to improve the quality of our service.
• Bonuses & Promotions: Delivering relevant offers and bonuses based on your gaming preferences.
• Responsible Gaming: Identifying signs of gaming addiction in order to provide timely support.
• Legal Obligations: Providing necessary information as required by government or regulatory authorities.

5 Data Sharing & Third Parties

C66 does not share your information with anyone except under strictly controlled circumstances. Cases where limited sharing may occur:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket only receive the information necessary to process your transaction.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from law enforcement.
• Security Partners: Fraud detection agencies — only the minimum necessary information is shared.
• Corporate Changes: In the event of a change of ownership or merger, the new owner will be bound by the same privacy policy.

6 Cookie Policy

The c66 website stores cookies in your browser. Cookies are small text files that help improve your browsing experience. c66 uses three types of cookies:

• Essential Cookies: These are essential for maintaining login sessions and ensuring platform security. Disabling them will prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferred language, theme, or game settings.
• Analytics Cookies: Used to understand which parts of the platform are most visited. This data is completely anonymized.

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

7 Data Protection Measures

C66 applies industry-leading security technology to protect your data. The core components of our security infrastructure are:

• 256-bit SSL Encryption: All data exchanged between the platform and your device is fully encrypted.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of security to your account.
• Firewall & DDoS Protection: Our servers are protected against unauthorized access and cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Data Backup: Your data is backed up regularly to prevent loss in the event of a technical issue.
• Access Controls: Only authorized personnel may access specific data, and all access is logged.

8 Your Rights

As a c66 user, you have several important rights regarding your own data. Make sure you are aware of these rights:

To exercise any of these rights, please contact our support team. We typically respond within 7 business days. Please note that certain data may need to be retained rather than deleted due to legal obligations.

9 Child Protection

C66 is strictly an 18+ platform and we do not collect data from anyone under 18. Age is verified at registration, and any account found to belong to a minor is terminated immediately.

If we become aware that a minor has created an account, that account and all associated data will be deleted immediately and any deposited funds will be returned.

10 Policy Updates & Contact

C66 may update this privacy policy as needed. If any significant changes are made, you will be notified via SMS to your registered mobile number or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

For any questions or concerns about our Privacy Policy, contact our support team directly. We're always here to help.